Greetings Crossing Guards,

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Time Entry Day, for this Pay Period, will be tomorrow, Wednesday the 6th of Nov. If you are entering your time from home you may do so starting tomorrow Wednesday the 6th at 6AM. Use ONLY the following link to access the NEW UPDATED Oracle log-in page from home: https://cooisupplierprd.oaklandca.gov/OA_HTML/AppsLocalLogin.jsp

Please submit your timecard no later than tomorrow 5:30 PM on Wednesday (the 6th of Nov.)

If you do not have a way of accessing Oracle from a home computer, laptop, or your cell phone, then you must come to the computer lab tomorrow between 2:30 PM and 5 PM, for entering and submitting your timecard. 

***Tech Update: Oracle will now work on your phones (either Android and iPhones).

Please remember to report your time accurately as either OFF (no pay) or SCK to match your calling-out or text messages. NOTE: If you try to submit SCK hours that you do not have, you will get an error message in Oracle to remove those hours before submission. 

Also, you may  enter time for completing your NeoGov Trainings, but you may only do so by first completing all of the following requirements:

• All Trainings in your Course Log must be in a "Completed" status.
• All tests, when applicable, must be in a "Passed" status.
• You must notify your supervisor by email or text when you believe this to be the case.
• I will respond with the instructions for adding the 6 allotted hours of REG time to your timesheet on the next available time period to cover your time spent on the trainings.

The remainder of this message is only for those Guards who do not have a working password for getting into Oracle and Outlook:

Whether you are entering from home, or in the Computer Room, you should check beforehand that your current passwords for both Oracle and Outlook are working. If you do not have a working password for Oracle or Outlook you must call 510-238-2000 to get one, or both, reset to the current security standards.

If you call the IT Helpdesk they will ask you for your Oracle ID which is almost always your first initial and full last name (all uppercase). They may also want your Outlook ID which is your email address. In most cases that will be your first initial, followed by your full last name @oaklandca.gov (upper and lower case for email does not matter). If you do not know your email address, send me a text and I will look it up for you. Note: For security reasons they may also ask for your employee number (can be found on your check stub or ID Badge) or your supervisor's name before offering a password reset. ALSO please have them check, before giving you a password reset, that your Outlook e-mail account is neither locked or blocked (this can happen from a lack of activity or overuse of password entries).

During the password reset process the computer will automatically direct you to change your password from the one the IT Help Desk has just given you to one more specific to you and secure.

The following are guidelines for creating an acceptable password:
14+ Characters that contain at least 1 Uppercase Letter, at least 1 Lower case Letter, at least 1 number, and at least 1 Symbol ( !,@,#,$.%,&,* ).
Using previous information, may be rejected and flagged as "overused".
Never use your name, in part or in full, to create your password. This makes for a very unsafe password.

Best Regards,
Paul J Cirolia 
OakDOT School Traffic Safety Supervisor
pcirolia@oaklandca.gov
510-773-6800 (work mobile)