Spring Valley Public Utilities Alerts
Sign up to receive alerts that could help notify you as a customer of utility events that may have an impact on you and your family or business.
Spring Valley Public Utility (SVPU) is able to send alerts via text message, email, pager, or voice mail (in extreme cases), based on your preferences. It is important to provide the requested information in order to be kept informed of events that take place in SVPU’s service territory.
The system is intended to be used for emergency as well as non-emergency alerts in regard to events that may significantly impact SVPU customers. Emergency alerts could be related to specific hazards that require customers to take action such as power outages, load control events, water main breaks, boil water notices, draught restrictions, etc. Non-emergency alerts could include general utility information, etc. This system is meant to be used for emergency and informational purposes only to keep our customers informed of events regarding the water and electric utilities and not for everyday communications with customers. In addition to receiving information on your wireless device, you may also receive alerts on your land line telephone (if you have one) depending on the type of incident or event.
Please provide your address and preferred method(s) of contact. Adding your address may allow for tailoring alerts to target your specific area of town so you will be less likely to receive alerts that don’t pertain to your geographical area.
There is no charge to sign up for SVPU alerts, however standard text messaging rates and other charges may apply.
If you wish to subscribe to SMS text messages only, text SVUTIL to 38276. There is also a mobile app available.