Oakland Alerts
Important message about Outlook email usage
Greetings CG's,
Outlook email access has strict security protocols that monitors overall usage as proof that an employee is actively employed. If the security system sees no usage of Outlook after 90 days it will add your name to a list that IT will need to investigate as inactive and no longer employed with the city.
To avoid getting onto that list you must make a habit of "using" your Outlook email account at least once every 30 days. "Usage" entails actions as in any of the following: logging into Outlook, resetting your Outlook password, reading emails, writing an email, deleting emails, etc.
You can access Outlook on your phone, or a laptop, tablet, or desktop computer from home. If you cannot, then you can access Outlook using the computers in the Building 2 computer lab.
It is strongly advised to have, and to keep in a safe place, a good working password for Outlook as this will be needed when resetting Outlook (when expiring every 180 days), and other passwords you may have forgotten or expiring (like Oracle).
If you want support with accessing your city emails you may come into Edgewater on any Time-Entry Day to have your questions addressed. If you do not have a working password for your Outlook account you should call the IT Help Desk at 510-238-2000, before coming into Edgewater, to receive a temporary password for resetting.
Thanks,
Paul C.
Outlook email access has strict security protocols that monitors overall usage as proof that an employee is actively employed. If the security system sees no usage of Outlook after 90 days it will add your name to a list that IT will need to investigate as inactive and no longer employed with the city.
To avoid getting onto that list you must make a habit of "using" your Outlook email account at least once every 30 days. "Usage" entails actions as in any of the following: logging into Outlook, resetting your Outlook password, reading emails, writing an email, deleting emails, etc.
You can access Outlook on your phone, or a laptop, tablet, or desktop computer from home. If you cannot, then you can access Outlook using the computers in the Building 2 computer lab.
It is strongly advised to have, and to keep in a safe place, a good working password for Outlook as this will be needed when resetting Outlook (when expiring every 180 days), and other passwords you may have forgotten or expiring (like Oracle).
If you want support with accessing your city emails you may come into Edgewater on any Time-Entry Day to have your questions addressed. If you do not have a working password for your Outlook account you should call the IT Help Desk at 510-238-2000, before coming into Edgewater, to receive a temporary password for resetting.
Thanks,
Paul C.