City of Norcross Alerts

Norcross Cybersecurity Incident

The City of Norcross is notifying residents that it recently identified a ransomware incident that occurred on August 1, 2026, and which impacted certain computer systems.

As soon as the incident was detected, the City took immediate steps to respond, including engaging experienced cybersecurity professionals and notifying law enforcement. We continue to actively work with these partners to investigate the incident and to help ensure the continued security of our systems.

Most City systems and services are currently operational. However, residents may continue to experience limited disruptions to certain services as the City completes its restoration efforts and implements additional security measures. The City is working to safely restore all remaining affected systems as quickly as possible while maintaining the security and integrity of its network.

Because the investigation is ongoing, the City is not able to share additional details at this time. As we are able, we will provide more information as the investigation continues and as it becomes available.